# Launcher Freezing Issue

* In some environments, the launcher may freeze during an update.
* If the issue persists, please reinstall the launcher by following the steps below.

#### \[Solution]

1. Download the launcher installer
   * Select and download the file that matches your launcher.
   * <mark style="color:red;">⚠️ You do not need to uninstall the launcher or the game.</mark>

{% hint style="info" %}
Launcher Download Links

* [Netmarble Launcher](https://ntiny.link/launcher_download)
  {% endhint %}

2. Run the launcher installer
3. Launch the game
   * Netmarble Launcher
     * After reinstalling, you can access the game screen directly.
   * GPG / Epic Netmarble Launcher
     * Please restart the game through the brand website, Google Play Games, or Epic Games Launcher.


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