Launcher Freezing Issue

The launcher stops during the update and no progress is made.

• In some environments, the launcher may freeze during an update.

• If the issue persists, please reinstall the launcher by following the steps below.

[Solution]

1. Download the launcher installer

   • Select and download the file that matches your launcher.

   • ⚠️ You do not need to uninstall the launcher or the game.

Launcher Download Links

• Netmarble Launcher ↗

• GPG Netmarble Launcher ↗

• Epic Netmarble Launcher ↗

1. Run the launcher installer

2. Launch the game

   • Netmarble Launcher

     • After reinstalling, you can access the game screen directly.

   • GPG / Epic Netmarble Launcher

     • Please restart the game through the brand website, Google Play Games, or Epic Games Launcher.