# Netmarble Launcher FAQ

## Netmarble Launcher FAQ

- [Netmarble Launcher](https://launcher-docs.netmarble.com/faq-en/netmarble-launcher.md)
- [Downloading the Launcher](https://launcher-docs.netmarble.com/faq-en/launcher-download.md)
- [How to Download](https://launcher-docs.netmarble.com/faq-en/launcher-download/1.md): How do I download the launcher?
- [Redirect to Microsoft Store](https://launcher-docs.netmarble.com/faq-en/launcher-download/2.md): I keep getting redirected to the Microsoft Store when I try to download the launcher.
- [Invalid Download File Alert](https://launcher-docs.netmarble.com/faq-en/launcher-download/3.md): I got an error that says the downloaded file is invalid. What do I do?
- [PC Launcher Installation Size](https://launcher-docs.netmarble.com/faq-en/launcher-download/4.md): How much storage space do I need for the launcher?
- [Unable to Run Launcher](https://launcher-docs.netmarble.com/faq-en/launcher-launch.md)
- [Supported OS](https://launcher-docs.netmarble.com/faq-en/launcher-launch/1.md): Can I run the launcher on an OS other than Windows?
- [Alerts Showing Program Name](https://launcher-docs.netmarble.com/faq-en/launcher-launch/2.md): The launcher won't run, and I see a system error popup with the program name.
- [Unknown Error Alert](https://launcher-docs.netmarble.com/faq-en/launcher-launch/3.md): An unknown error has occurred. What do I do?
- [Update Closes Unexpectedly](https://launcher-docs.netmarble.com/faq-en/launcher-launch/4.md): The launcher/game update ended unexpectedly.
- [Launcher Doesn't Automatically Launch](https://launcher-docs.netmarble.com/faq-en/launcher-launch/5.md): I can't enable "Open Launcher on Startup" in the Launcher settings.
- [Launcher Freezing Issue](https://launcher-docs.netmarble.com/faq-en/launcher-launch/freeze.md): The launcher stops during the update and no progress is made.
- [Other Issues with Launching](https://launcher-docs.netmarble.com/faq-en/launcher-launch/6.md): Netmarble Launcher keeps failing to launch.
- [Unable to Run Game](https://launcher-docs.netmarble.com/faq-en/game-launch.md)
- [Cannot Play the Game Unless Launcher is Running (Launcher Required)](https://launcher-docs.netmarble.com/faq-en/game-launch/1.md): Can I launch a game without the Netmarble Launcher?
- [Game Installation Error Alert](https://launcher-docs.netmarble.com/faq-en/game-launch/2.md): An error says the game wasn't installed properly. What do I do?
- [Insufficient Memory Alert](https://launcher-docs.netmarble.com/faq-en/game-launch/3.md): A game fails to launch after it is installed. What do I do?
- [Game Doesn't Launch After Update](https://launcher-docs.netmarble.com/faq-en/game-launch/4.md): A game doesn't run after an update.
- [Game Doesn't Close](https://launcher-docs.netmarble.com/faq-en/game-launch/5.md): I closed a game and tried launching it again, but the button in the launcher says "Running" and the game won't start.
- [Error Occurred During Gameplay](https://launcher-docs.netmarble.com/faq-en/game-launch/6.md): An error message appeared during gameplay. What do I do?
- [Other Issues with Launching](https://launcher-docs.netmarble.com/faq-en/game-launch/8.md): The game keeps failing to launch.
- [Game Service Restriction Alert](https://launcher-docs.netmarble.com/faq-en/game-launch/9.md): I'm trying to launch a game, but I get a "Game Service Restriction" alert.
- [If the game window is unstable or keeps closing \[EPIC Netmarble Launcher, GPG Netmarble Launcher\]](https://launcher-docs.netmarble.com/faq-en/game-launch/10.md): When running the game, the game window is unstable or keeps closing. (This guide is limited to EPIC Netmarble Launcher and GPG Netmarble Launcher.)
- [Log In Using Launcher](https://launcher-docs.netmarble.com/faq-en/launcher-login.md)
- [Manage Linked Accounts](https://launcher-docs.netmarble.com/faq-en/launcher-login/2.md): Can I link my Netmarble ID account to my social accounts?
- [Multiple Logins Using Launcher](https://launcher-docs.netmarble.com/faq-en/launcher-login/3.md): Can I log in using the same account on multiple devices at the same time?
- [Stay Logged In](https://launcher-docs.netmarble.com/faq-en/launcher-login/5.md): 'What does "Stay Logged In" do?
- [Unable to Switch Accounts or Log Out Within PC Game Client](https://launcher-docs.netmarble.com/faq-en/launcher-login/7.md): I launched the game after logging in, but I don't see the "Log out" or "Switch Account" button in the game's PC client.
- [Auto Logout](https://launcher-docs.netmarble.com/faq-en/launcher-login/8.md): When will I be automatically logged out?
- [Log In Using PC Game Client](https://launcher-docs.netmarble.com/faq-en/game-login.md)
- [Changing which Account is Linked to a Game](https://launcher-docs.netmarble.com/faq-en/game-login/3.md): How do I switch which account is linked to a game?
- [Notes on Linking Accounts to Games](https://launcher-docs.netmarble.com/faq-en/game-login/4.md): I want to know more about linking my email account in the mobile game app.
- [Email Account](https://launcher-docs.netmarble.com/faq-en/game-login/email-account.md): A problem has occurred with the linked email account.
- [Email Account](https://launcher-docs.netmarble.com/faq-en/email-account.md)
- [Cannot Verify Email](https://launcher-docs.netmarble.com/faq-en/email-account/1.md): I don't see a verification email after registering.
- ["Unauthorized Access" Mail](https://launcher-docs.netmarble.com/faq-en/email-account/2.md): I received an email that says "Unauthorized access" while trying to register with my email.
- [Lost Email Account](https://launcher-docs.netmarble.com/faq-en/email-account/3.md): I lost my email account. What do I do?
- [Forgot Email Account Password](https://launcher-docs.netmarble.com/faq-en/email-account/4.md): I forgot the password to my email account. What do I do?
- [Dormant Email Account](https://launcher-docs.netmarble.com/faq-en/email-account/5.md): My email account is dormant. What do I do?
- [Remote Service](https://launcher-docs.netmarble.com/faq-en/remote.md)
- [Remote Service](https://launcher-docs.netmarble.com/faq-en/remote/1.md): What is remote service?
- [How to Use the Remote Service](https://launcher-docs.netmarble.com/faq-en/remote/2.md): How do I use remote service?
- [Cannot Use the Remote Service](https://launcher-docs.netmarble.com/faq-en/remote/3.md): I can't use remote service on Netmarble Connect.
- [Turning On the Remote Service](https://launcher-docs.netmarble.com/faq-en/remote/4.md): Do I need to turn on the remote service every time I want to use it?
- [Error When Turning On the Remote Service](https://launcher-docs.netmarble.com/faq-en/remote/5.md): I'm getting an Unhandled Promise Reaction popup (Error: spawn UNKNOWN) when I try to set remote to ON. What should I do?
- [Cannot Turn Off the Remote Service](https://launcher-docs.netmarble.com/faq-en/remote/6.md): I'm trying to set remote to OFF, but I get a "Cannot set remote to OFF" alert.
- [Netmarble Connect](https://launcher-docs.netmarble.com/faq-en/remote/7.md): Netmarble Connect APP - Remote Service
- [PC Pre-registration](https://launcher-docs.netmarble.com/faq-en/pc-preorder.md)
- [About PC Pre-registration Rewards](https://launcher-docs.netmarble.com/faq-en/pc-preorder/2.md): When and how will I receive my PC pre-registration rewards?
- [Deleting Launcher During Participation](https://launcher-docs.netmarble.com/faq-en/pc-preorder/3.md): What should I do if I change PCs or uninstall the launcher after pre-registering for the PC version?
- [Automatic Installation](https://launcher-docs.netmarble.com/faq-en/pc-preorder/4.md): When does automatic installation take place and how does it work?
- [Automatic Installation Failure](https://launcher-docs.netmarble.com/faq-en/pc-preorder/5.md): Automatic installation has failed. What should I do?
- [Using Other Services](https://launcher-docs.netmarble.com/faq-en/etc.md)
- [Registering Coupons](https://launcher-docs.netmarble.com/faq-en/etc/1.md): I got a coupon code. Where can I use it?
- [PC Purchases](https://launcher-docs.netmarble.com/faq-en/etc/2.md): How can I make purchases on PC?