# Peringatan Muncul Nama Program

* Jika launcher tidak berjalan dan muncul pop-up Windows sistem error (Visual C++ Runtime, Direct X, dan lain-lain), artinya file yang diperlukan untuk menjalankan game tidak ada atau rusak.
* Jika pop-up error tersebut muncul, kamu bisa menjalankan game dengan memasang package program Microsoft secara manual.
* Silakan lihat detail informasi di bawah ini untuk solusi lebih lanjut.

#### \[Cara Mengatasi]&#x20;

1. Saat muncul pop-up sistem Visual C++ atau Direct X, <mark style="color:red;">klik ikon Pengaturan di sebelah atas launcher.</mark>&#x20;
2. Sentuh menu <mark style="color:red;">Ruang Penyimpanan</mark> di pop-up Pengaturan, lalu pergi ke link unduh program.
3. Setelah memasang program, jalankan ulang launcher, lalu login.

\*Jika kamu pengguna Windows x86 dan mendapat error Program Visual C++, silakan unduh versi x86.

<figure><img src="/files/V14A0JOXknRuImliglWz" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://launcher-docs.netmarble.com/faq-id/launcher-launch/2.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
