> For the complete documentation index, see [llms.txt](https://launcher-docs.netmarble.com/faq-jp/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://launcher-docs.netmarble.com/faq-jp/email-account/3.md).

# e-mailアカウントを忘れた

* 会員加入時に設定した復旧用e-mailまたは登録した携帯電話番号で確認できます。
* 復旧e-mailアカウントを忘れた場合や、アカウントの確認が難しい場合は、カスタマーサポートにて1：1お問い合わせをお願いいたします。 (カスタマーサポート：<https://help.netmarble.com>)


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# Agent Instructions
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## Querying This Documentation
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