> For the complete documentation index, see [llms.txt](https://launcher-docs.netmarble.com/faq-kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://launcher-docs.netmarble.com/faq-kr/game-launch/10.md).

# 게임 창이 불안정하거나 계속 종료되는 경우 \[EPIC 넷마블 런처, GPG 넷마블 런처]

* 파워쉘(PowerShell) 또는 NET Framework 4.x (Windows N edition 등)을 사용할 수 없는 PC 환경의 경우 해당 현상이 나타날 수 있습니다.
* 넷마블 런처 실행 후 아래 해결 방법으로 실행해야 합니다.

#### \[해결 방법] 넷마블 런처 헬퍼(helper) 수동 실행

1. 작업 관리자(`Ctrl+Shift+Esc`)를 엽니다.
2. \[프로세스] 텝이나 \[자세히] 탭에서 실행 중인 프로세스를 찾아 마우스 우클릭 후 \[작업 끝내기]를 누릅니다.

   \- 프로세스명:

   1. EPIC 넷마블 런처: Netmarble Launcher\_EPIC helper
   2. GPG 넷마블 런처: Netmarble Launcher\_GPGS helper
3. 내 컴퓨터의 EPIC/GPG 넷마블 런처 설치 폴더로 이동합니다.
4. 아래 경로에 있는 파일을 찾아 마우스 오른쪽 버튼을 클릭한 뒤, \[관리자 권한으로 실행]을 선택하여 게임을 실행해 주세요.

   \-  경로: 런처 설치 폴더\resources 내 위 파일명


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://launcher-docs.netmarble.com/faq-kr/game-launch/10.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
