> For the complete documentation index, see [llms.txt](https://launcher-docs.netmarble.com/faq-sc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://launcher-docs.netmarble.com/faq-sc/launcher-launch/freeze.md).

# 启动器卡住问题

* 在某些环境中，更新时可能会出现启动器卡顿现象。
* 若等待后仍未恢复，请按照以下步骤重新安装启动器。

#### \[解决方法]

1. 下载启动器安装文件

* 选择对应的启动器版本进行下载。
* ⚠️ 无需删除启动器或游戏。

{% hint style="info" %}
启动器下载链接

* [Netmarble启动器](https://ntiny.link/launcher_download)
  {% endhint %}

2. 运行安装文件
3. 启动游戏
   * Netmarble Launcher
     * 重新安装后可直接进入游戏界面。
   * GPG / Epic Netmarble Launcher
     * 请通过品牌官网、Google Play Games或Epic Games Launcher重新启动游戏。


---

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