# 啟動器卡住問題

* 在部分環境中，啟動器更新時可能會卡住。
* 若等待後仍無法解決，請依照以下步驟重新安裝啟動器。

#### \[排除方法]

1. 下載啟動器安裝檔
   * 選擇符合您使用版本的啟動器進行下載。
   * <mark style="color:red;">⚠️ 無需刪除啟動器或遊戲。</mark>

{% hint style="info" %}
啟動器下載連結

* [Netmarble 啟動器](https://ntiny.link/launcher_download)
  {% endhint %}

2. 執行安裝檔
3. 啟動遊戲
   * Netmarble Launcher
     * 重新安裝後可直接進入遊戲畫面。
   * GPG / Epic Netmarble Launcher
     * 請透過品牌官網、Google Play Games 或 Epic Games Launcher 重新啟動遊戲。


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://launcher-docs.netmarble.com/faq-tc/launcher-launch/freeze.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.