> For the complete documentation index, see [llms.txt](https://launcher-docs.netmarble.com/faq-tc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://launcher-docs.netmarble.com/faq-tc/pc-preorder/5.md).

# 自動安裝失敗

* 自動安裝的預約歷程被刪除或者自動安裝的時間點網路不穩、儲存容量不足時都可能會中斷安裝。請進行如下的排除方法。

#### \[排除方法]

1. 請先確認PC是否有足夠儲存空間。（可在該遊戲的官方論壇查看安裝容量）
2. 執行Netmarble Launcher後前往有參加事前預約的遊戲的詳細畫面。
3. 請點擊畫面右側下方的「安裝」按鈕手動安裝。

※ 如果仍舊無法排除時，請前往客服中心進行1:1諮詢。(客服中心 : <https://help.netmarble.com/>)


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