# 無法使用遠端服務

* 無法使用遠端服務無法使用遠端服務時，請先確認是否已滿足以下 3 項條件。，請先確認是否已滿足以下4項條件。
* 若已滿足以下所有條件卻仍反覆出現錯誤時，請前往客服中心進行1:1諮詢。 (客服中心：<https://help.netmarble.com/> )&#x20;

#### \[遠端服務的使用條件]

1. 是否已使用相同帳號登入 Netmarble Connect 及 Launcher 內遊戲&#x20;
2. Launcher 遊戲是否為「遠端ON」狀態
3. 是否已完成 Netmarble Connect 裝置登錄


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