Netmarble Launcher FAQ
Customer Service
  • Netmarble Launcher
  • Downloading the Launcher
    • How to Download
    • Redirect to Microsoft Store
    • Invalid Download File Alert
    • PC Launcher Installation Size
  • Unable to Run Launcher
    • Supported OS
    • Alerts Showing Program Name
    • Unknown Error Alert
    • Update Closes Unexpectedly
    • Launcher Doesn't Automatically Launch
    • Other Issues with Launching
  • Unable to Run Game
    • Cannot Play the Game Unless Launcher is Running (Launcher Required)
    • Game Installation Error Alert
    • Insufficient Memory Alert
    • Game Doesn't Launch After Update
    • Game Doesn't Close
    • Error Occurred During Gameplay
    • Other Issues with Launching
    • Game Service Restriction Alert
  • Log In Using Launcher
    • Manage Linked Accounts
    • Multiple Logins Using Launcher
    • Stay Logged In
    • Unable to Switch Accounts or Log Out Within PC Game Client
    • Auto Logout
  • Log In Using PC Game Client
    • Changing which Account is Linked to a Game
    • Notes on Linking Accounts to Games
    • Email Account
  • Email Account
    • Cannot Verify Email
    • "Unauthorized Access" Mail
    • Lost Email Account
    • Forgot Email Account Password
    • Dormant Email Account
  • Remote Service
    • Remote Service
    • How to Use the Remote Service
    • Cannot Use the Remote Service
    • Turning On the Remote Service
    • Error When Turning On the Remote Service
    • Cannot Turn Off the Remote Service
    • Netmarble Connect
  • PC Pre-registration
    • About PC Pre-registration Rewards
    • Deleting Launcher During Participation
    • Automatic Installation
    • Automatic Installation Failure
  • Using Other Services
    • Registering Coupons
    • PC Purchases
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  1. Email Account

Cannot Verify Email

I don't see a verification email after registering.

  • Depending on the email service you are using, it may take a few minutes to an hour or more for the verification email to arrive.

  • If you request verification emails repeatedly, the first ones to arrive may expire, and you may have to request another. To prevent this, please wait until you receive the email before proceeding with the registration.

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Last updated 1 year ago