# Error When Turning On the Remote Service

* This occurs when the Netmarble Launcher is closed before the Remote setting is turned ON, or when the program was installed abnormally.
* The remote file is corrupted, so please access the file's installation path, delete the file, and reset it.
* For a detailed explanation, please check the solution below.

#### \[Solution]

1. Access the 'agent' folder in the path where Netmarble Launcher is installed.
   * Default installation path: C:\Program Files\Netmarble\Netmarble Launcher\agent
2. Delete all folders in the 'agent' folder. 
3. Reconnect to Netmarble Launcher > Retry "Remote Setting ON."


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