Error When Turning On the Remote Service

I'm getting an Unhandled Promise Reaction popup (Error: spawn UNKNOWN) when I try to set remote to ON. What should I do?

• This occurs when the Netmarble Launcher is closed before the Remote setting is turned ON, or when the program was installed abnormally.

• The remote file is corrupted, so please access the file's installation path, delete the file, and reset it.

• For a detailed explanation, please check the solution below.

[Solution]

1. Access the 'agent' folder in the path where Netmarble Launcher is installed.

   • Default installation path: C:\Program Files\Netmarble\Netmarble Launcher\agent

2. Delete all folders in the 'agent' folder.

3. Reconnect to Netmarble Launcher > Retry "Remote Setting ON."