# Unknown Error Alert

* If the problem persists even after clicking the Refresh button in the top-right corner, please restart the launcher or reboot your PC.
* If the problem persists, uninstall the launcher and reinstall it.

#### \[Checklist Before Running the Launcher]

1. Windows 10 or newer
2. Around 20 GB of free storage space


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

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GET https://launcher-docs.netmarble.com/faq-en/launcher-launch/3.md?ask=<question>
```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.