> For the complete documentation index, see [llms.txt](https://launcher-docs.netmarble.com/faq-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://launcher-docs.netmarble.com/faq-en/remote/6.md).

# Cannot Turn Off the Remote Service

I'm trying to set remote to OFF, but I get a "Cannot set remote to OFF" alert.

* You cannot turn the Remote Service OFF while it is in use.
* Please close the game you're playing remotely and try again.