> For the complete documentation index, see [llms.txt](https://launcher-docs.netmarble.com/faq-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://launcher-docs.netmarble.com/faq-en/launcher-launch/2.md).

# Alerts Showing Program Name

The launcher won't run, and I see a system error popup with the program name.

* If the launcher fails to run and you receive a Windows system error (Visual C++ Runtime, DirectX, etc.), the files required to launch a game may be missing or corrupted.
* If an error occurs, you can manually install the Microsoft program package to launch the game.
* Please see below for a possible solution.

#### \[Solution]

1. In the case of a Visual C++ or DirectX system popup, <mark style="color:red;">click the "Settings" icon at the top of the launcher.</mark>
2. Click the <mark style="color:red;">"Archive"</mark> menu in the settings popup and go to the program's download link.&#x20;
3. Install the program, then run the launcher again.

※ For Windows x86 users getting Visual C++ errors, please make sure to download the x86 version.

<figure><img src="https://4179454736-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqRzUPOs0L2bGk4Y888a0%2Fuploads%2FsUDYloiG28ET75qlkD9w%2F1_EN.png?alt=media&amp;token=89a46ef9-c798-4405-b421-550a14dba4d5" alt=""><figcaption></figcaption></figure>